Shipping policy

Last updated June 06, 2024

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://aloharelax.com/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free standard shipping on orders over 100$.

Shipping Fees

We also offer shipping at the following rates:

Standard Shipping (15-20 Days) (For USA)

  • Over 100$ - Free
  • Under 100$ - 20$

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Please note that shipping prices for destinations outside the USA may vary and could be higher due to international shipping rates, customs duties, and other fees. We strive to provide the most accurate shipping costs at checkout, but additional charges may apply based on your location.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free standard shipping is valid on international orders.

For information about customs process:

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Carrier Limitations: Some carriers may not service specific regions or countries. In such cases, alternative shipping methods will be provided or the order may be canceled.

We cannot ship to countries with prohibitive import restrictions or high risk of customs issues.

Shipping times may vary depending on the destination and shipping method selected. We are not responsible for delays caused by customs, postal services, or other unforeseen circumstances.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Refund Policy: https://aloharelax.com/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: